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Return policy

Thank you for shopping at Good Hair Shoppe!

We will make every effort to match each purchase to your exact specifications. Because we carry 100% virgin human hair each individual piece comes from a separate donor we cannot guarantee hair texture or color.

Please be forewarned, if you are dissatisfied with the texture or color, we will exchange your purchase one time only.

Hair that has cut from the weft and installed may not be exchanged or returned for any reason.

For the Good Hair Care Collection only exchanges within 30 calendar days from the date of purchase will be permitted.

All sale or promotional items will be deemed as final sale.

Good Hair Shoppe, at its sole discretion, may exchange products under the following conditions: We will not accept any merchandise that has been used or altered, dyed, brushed, combed, picked, or cut in any way. Wefted hair purchased must have white security band intact. Return product must be unused, in its original and resalable condition to be eligible for exchange with something of equal or greater value. If the client selects a product in exchange of greater value, they will be responsible for paying the difference.

Exchanges must be made within 30 calendar days from the date of purchase. Any exchange request after 30 calendar days will not be honored. Exchanges can also be made at any of our retail locations. Return shipping and any related cost will be handled and assumed by purchaser.